Empowering Healthcare Providers with Reliable Remote Staffing

What We Offer: Specialised Medical Virtual Assistants (MVAs)

Our MVAs can support a wide range of healthcare tasks, including:

• Appointment scheduling and patient coordination
• Medical transcription and scribing
• Insurance claims processing and billing support
• Pre-authorisation and referral tracking
• Reception and communication management (phone, SMS, email)

Whether you’re a solo practitioner or part of a multi-site network, we match you with professionals who understand the nuances of your specialty.

Built for Compliance and Security

We understand the importance of safeguarding patient data. That’s why our systems and staff operate within a secure, privacy-conscious framework that aligns with global best practices.

Our virtual assistants work in an encrypted, GDPR, APP, ISO 27001, and SOC2 certified digital environment, with strict access controls and ongoing cybersecurity training to ensure your data remains protected.

Our US clients can also opt to have HIPAA certification apply to their digital environment.

Seamless Integration with Your Practice

We handle recruitment, vetting, and provide the tools of the trade, so your virtual assistant arrives ready to contribute from day one. You’ll also have access to a dedicated account manager who ensures your team receives ongoing support and performance monitoring.

Ready to Transform Your Practice?

Let BOS help you streamline your operations and elevate your patient experience. Contact us today to learn more or schedule a consultation.