Pricing & Contracts
Is there a probationary period?
Yes, all full-time staff are required to serve a six-month probationary period as standard. As the probationary period comes to an end, we will request a full performance evaluation before the staff member transitions to permanent full-time. Rest assured, we...
What is the invoicing cycle?
Clients are invoiced in their preferred currency (USD, AUD, GBP, EUR or CAD) monthly. We bill one month in advance, and any ‘advance’ wages held are credited to a final invoice when the agreement ends.
How do I know what the staff are getting paid?
We offer an ‘open book’ pricing model with a fixed managed service fee. This means that before any offer is finalised, you are provided with a final itemised quote for approval outlining in detail the components that make up your...