Latest industry insights

In June 2025, a significant decision by the Fair Work Commission (FWC) highlighted some key considerations related to enterprise agreements, independent contractors, and individuals undertaking remote work, particularly those offshore. Joanna Pascua, a Filipino paralegal working remotely for an Australian...

Insurance operations outsourcing helps reduce costs and increase efficiency. It can also present challenges. This article looks at the benefits and drawbacks to help insurance businesses make an informed decision. Outsourcing insurance operations can lead to significant cost savings and...

Businesses of all types are becoming more interested in the role a Virtual Assistant (VA) can play in growth. The term VA (Virtual Assistant) is becoming more popular, however, it is a broad term. In short, it is a catch-all for an...

Scaling a business is difficult. Business growth comes with a number of challenges, key among these is the hiring of staff. Outsourcing and Subcontracting are two options to consider when growth is the objective. While these terms may seem to...

In the world of mortgages scaling a business is no easy feat. For GV Mortgage Brokers, the challenge of expanding operations while maintaining efficiency and quality was a significant barrier. By Partnering with OBS, a specialist financial services outsourcing partner,...

While this expansion brings exciting prospects for growth and collaboration, it also poses distinctive challenges, especially in nurturing a positive workplace culture across diverse countries and time zones. In this blog post, we’ll explore strategies to foster unity and inclusivity...

To ensure a successful onboarding experience for your new team member, we have compiled a short list of steps that you can follow. Conduct internal onboarding within the first hour of their shift, focusing on accessing company platforms and essential...

Whether you’re considering outsourcing for the first time or looking to expand your outsourced team, navigating the process can be complex. But fear not, we’re here to guide you through every step of the way, from initial research to the...

Outsourcing has become a vital business strategy, particularly in the technology sector. The development of outsourcing services, ranging from IT support to marketing and customer service, has been significantly influenced by technological advancements. In this article, we explore the IT...

Outsourcing is the practice of hiring an external company or individual to perform tasks or provide services that would typically be done in-house. This can include anything from administrative tasks to specialised services such as IT support or marketing. Outsourcing...